Airbus is pleased to announce a partnership with Intelsat to bring the latest addition to the Aero catalogue of managed services, COMMFLEX Aero Ku. Adding to our comprehensive range of L, X and Ka-band services, COMMFLEX Aero Ku is ideally suited towards aircraft which require global, high speed and resilient connectivity for critical missions such as ISR and VIP transportation.
Utilising the Intelsat FlexAir for Government Ku-band multi-layered network of high-throughput spot beams and wide beams, COMMFLEX Aero Ku provides seamless, global coverage with the assurance and support requested by Defence and Government users. COMMFLEX Aero Ku is ready to enable your airborne voice, data and HD video applications.
Airbus COMMFLEX Aero
Reliable, high speed communications are paramount for air platforms to ensure they remain connected in challenging environments. The ability to securely share and receive information when it is needed most is critical to the success of any mission.
Airbus Defence and Space are an experienced, leading provider of satellite communication capabilities for Defence and Government users. With COMMFLEX Aero, Airbus delivers an end-to-end capability ranging from satellite bandwidth services through to entire integrated communication equipment solutions and value-add services to further enhance your mission capability.
Optimised to suit the individual user, platform and mission requirements and delivered alongside Airbus’ world-renowned service support, with COMMFLEX Aero you always have experienced help on hand.
- Network- L, X, Ku and Ka-band managed bandwidth services
- Terminal- Best in class aero terminals selected to meet your requirements
- Support- Airbus dedicated Network Operating Centre (NOC) to provide you with the highest levels of support
- Mission Solutions- a range of value added services designed to enhance your connectivity experience
COMMFLEX Aero Customer Support
A key component to the success of any managed service is the support provided by the service provider. With over 20 years’ experience successfully delivering secure satellite connectivity to Defence and Government customers, Airbus has a proven heritage in providing managed services which are delivered, maintained and supported to the highest service level agreements.
With an Airbus dedicated Network Operating Centre and experienced personnel available around the clock, Airbus is ready to support you 24/7/365. From service provisioning to network monitoring, Airbus-qualified and security-cleared engineers are there to ensure your COMMFLEX Aero managed service is optimised and maintained to meet the most stringent of requirements.
COMMFLEX Aero managed services include:
- Network monitoring
- Service provisioning
- Service fault troubleshooting and resolution
- Technical support
- Billing and invoicing
- Customer accessible portal
- Customer service desk available 24/7 to answer any questions
To learn more, download the COMMFLEX Aero overview and dedicated COMMFLEX Aero Ku brochures.
Get in touch with us today to find out how COMMFLEX Aero is ready to support your missions.